Shipping Policy

At Xotic, we aim to deliver your orders safely, quickly, and conveniently across Pakistan.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time is usually 3–5 business days after dispatch.

Delivery times may vary depending on your location, weather conditions, public holidays, or courier delays.

Shipping Across Pakistan

We deliver orders to cities and areas across Pakistan through reliable courier services.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your order. From time to time, Xotic may also offer free shipping promotions.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders across Pakistan.

Please provide a correct phone number and complete delivery address to avoid delays.

Order Confirmation

Our team may contact you via phone or WhatsApp to confirm your order before dispatch.

Orders with incomplete or incorrect information may be delayed or cancelled.

Order Tracking

Once your order has been dispatched, tracking details may be provided through SMS, WhatsApp, or the courier service.

Delivery Attempts

Please ensure that someone is available at the provided address to receive the parcel. If delivery is unsuccessful, the courier may make another attempt according to their delivery policy.

Incorrect Address

Xotic will not be responsible for delays caused by incorrect or incomplete shipping information provided by the customer.

Need Help?

If you have any questions regarding your order or delivery, please contact Xotic Customer Support and our team will be happy to assist you.